Pre-Guest Arrival Checklist

Property Information

Property Name/ID: ___________________

Property Address: ___________________

Guest Name: ___________________

Check-in Date: ___________________

Check-out Date: ___________________

Number of Guests: ___________________

Prepared By: ___________________

Preparation Date: ___________________

Booking and Communication

Reservation Confirmation

• [ ] Booking confirmed in property management system
• [ ] Booking details verified (dates, guest count, rate)
• [ ] Payment collected according to payment schedule
• [ ] Security/damage deposit collected or authorized
• [ ] Booking confirmation sent to guest
• [ ] Guest ID and age verification completed
• [ ] Guest contact information collected (phone, email)
• [ ] Guest special requests noted and addressed